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Tenant Fees

The Renters' Rights Act Information Sheet 2026

This link contains the official Information Sheet that landlords and their agents must give to tenants.
This guidance is designed to help private landlords and letting agents in England understand what they need to do.
The Information Sheet is a document produced by the government for tenants. It explains how their tenancy may be affected by the changes introduced by the Renters’ Rights Act 2025.


For Tenants

Refundable holding deposit equivalent to one week's rent. This is paid at the point of application in order to reserve the property and will be equivalent to one week’s rent. The Holding Deposit will become non-refundable if:-

  • You withdraw your application for the property after the references have been applied for
  • You fail the Right To Rent Check that the Landlord is required to do under the Immigration Act 2014
  • You provide a false or misleading statement that causes your references to fail
  • You unreasonably delay in responding to any reasonable request made by our firm during the agreed period.

Deposit

Equivalent to one calendar month's rent. The deposit is required upon application for any property.

Fees

You will not be asked to pay any fees in relation to your tenancy application. However, if your application is successful for an Assured Shorthand Tenancy agreement then you are liable to pay fees and costs related to a breach of that tenancy agreement. The default fees are:

Changes to tenancy - A charge of £50 will be made for a change to a tenancy. A change to a tenancy is any reasonable request a Tenant makes to alter a tenancy agreement, after the tenancy agreement has become binding. Examples of commonly requested changes are:

  • To be able to keep a pet at the property
  • To change one of the Tenants on a joint tenancy

A charge can be made for any other amendment which alters the Tenant’s obligations in the tenancy agreement.

Lost Keys or Fobs - In a situation where a Tenant loses their keys, fobs or security devices for the property, the Tenant will be charged for the cost of a replacement key, fob or security device.

Non-Payment Of Rent - If you do not pay your rent on time, once the payment becomes 14 calendar days late, you will be charged 3% above the Bank Of England base rate from the first day that the arrears occurred and for each day that the payment is outstanding.

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